Privacy Policy
Last Updated:20.09.2023
Welcome to [Online Lessons] (“us,” “we,” “our”). We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our e-commerce website.
By accessing or using [onlinelessons.lucid-duo.com], you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1. Personal Information: When you create an account, purchase online classes, or contact us, we collect the following personal information:
- Name
- Surname
- Address
- Email address
1.2. Payment Information: If you make purchases, our payment processors, WooCommerce Payments and PayPal, collect and process payment information. We may offer you the option to securely store your credit card information for future transactions. This information is securely stored with industry-standard encryption and tokenization methods. We do not store full credit card numbers on our servers.
1.3. Usage Information: We may automatically collect certain information about your use of our website, including your IP address, browser type, operating system, and browsing behavior.
2. How We Use Your Information
2.1. Providing Services: We use your personal information to:
- Process and fulfill your online class purchases
- Create and manage user accounts
- Respond to customer inquiries and support requests
2.2. Communication: We may use your email address to send transactional information, updates, and marketing communications (you can opt out of these communications at any time).
2.3. Improvement: We analyze usage data to improve our website’s content and functionality.
3. Sharing of Information
3.1. Service Providers: We may share your personal information with third-party service providers who assist us in operating our website and processing payments.
3.2. Legal Compliance: We may disclose information to comply with legal obligations or in response to lawful requests from government authorities.
4. Security Measures
4.1. We take reasonable steps to secure your personal information. Data is protected by SSL encryption provided by Cloudflare.
5. Cookies and Tracking Technologies
5.1. We use standard cookies and tracking technologies to enhance user experiences and collect usage data.
6. User Rights and Choices
6.1. You can access, update, or delete your personal information by logging into your account.
6.2. To remove your data or if you have questions about your privacy rights, contact our customer support at [[email protected]].
7. Data Retention
7.1. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements.
8. Changes to this Privacy Policy
8.1. We may update this Privacy Policy to reflect changes in our data practices. The latest version will be posted on our website with the updated date.
9. Contact Us
9.1. If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [[email protected]].